Privacy Policy

At Alpha9 Solutions LLC, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, interact with our services, or contact us. By using our website, you consent to the practices outlined in this policy.

Information We Collect

⦁ Personal Information

We may collect personal information that you voluntarily provide, such as:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Any other details you provide through forms or inquiries

⦁ Non-Personal Information

We collect non-personal information automatically when you visit our website, including:

  • Your IP address
  • Browser type
  • Operating system
  • Pages viewed and the time spent on our site

⦁ Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us analyze website traffic and improve functionality. You can manage or disable cookies through your browser settings.

How We Use Your Information

The information we collect may be used for:

  • Responding to your inquiries and providing customer support
  • Processing payments and delivering services
  • Sending updates, promotions, or service-related information
  • Improving our website and user experience
  • Ensuring compliance with legal and regulatory requirements

Information Sharing

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following cases:

  • Service Providers: With trusted partners who assist us in delivering services, such as payment processors or IT support, under strict confidentiality agreements.
  • Legal Obligations: If required by law, regulation, or court order, we may disclose information to protect our legal rights or comply with applicable laws.

Data Security

We implement industry-standard security measures to safeguard your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request corrections to inaccurate or incomplete information
  • Request the deletion of your personal data, subject to legal obligations
  • Opt-out of receiving marketing communications

Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites. Please review their privacy policies before providing any personal information.

Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from them. If you believe we have inadvertently collected such information, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised effective date.